On the New Area Window you will need to provide the Area Title & Code; once these data is included click Save. (Code is a unique 3 character abbreviation to distinguish each area.)
This feature requires the administrator to assign Record Types to Areas. This means that you will need to assign all Record Types that are to be associated to the particular Area; this will allow Followit to only display the Senders you choose under the Related To section when creating a New Case from these areas (Registering Areas).
To assign Record Types to Areas, follow these steps:
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